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HEAR WHAT SOME OF OUR CUSTOMERS HAVE TO SAY....

Customer love

Zac ✨

She said YES!! She absolutely loves the ring, we both do - it’s just gorgeous! Can’t stop looking at how it sparkles so brilliantly in the sunshine thank you so much for your help Diana, the ring is perfect!I HIGHLY RECOMMEND Luxe by West to anyone looking at purchasing an engagement ring.Diana was extremely helpful, responsive, and crafted us an exquisite custom diamond ring with a superior stone for approximately 40% LESS than other jewellers I had considered.She is the real deal and a lovely person to boot.Thank you again Diana, we couldn’t be happier

Mia ❤️

My partner proposed to me last weekend with a gorgeous ring from you. It is literally the ring of my dreams, absolute perfection. So so happy with it, thank you so much!! I am having so many beautiful compliments about it as well, everyone is so impressed with its sparkle and how striking it is.

Anna 💎

Hi lovely lady! I hope you are doing well. I just wanted to message you and say thank you so very much for the absolutely stunning, showstopper of a ring - I am beyond obsessed! Honestly, from the moment I spoke to you, I knew you genuinely had a passion for diamonds and designing rings; your knowledge was superb, which put me at ease right away. Your stone choice for me was just perfection - you listened to what I preferred and gurlll, did you deliver! You are so thoughtful and considerate, Diana!!! You went the extra mile for me and I'm super grateful! The chocolates were such a sweet, added surprise as well. Thank you again for everything - you deserve all the success in the world and more!!!

Jimmy 🌟

Hi Diana, I just wanted to say thank you for not only the beautiful ring but the incredible service you provided throughout the whole process. Just fantastic from start to finish and I have one very happy fiancée with her gorgeous ring.Thank you!! Jimmy

Kerry 💍

I am possibly the HAPPIEST girl right now 💍💍💍💍💍💍💍💍 I am just soo happy right now! I could scream 😂

It is exactly what I wanted and more 💕💕💕💕💕

Sasha ✨

Wow oh wow ! What a amazing experience . From start to finish Diana was so good ! She was so helpful she helped me with everything I needed . I’m so in love with my ring ! I’m obsessed , highly recommend luxe by west . Would use them again and have passed luxe by west to my friends . Would give 10 stars xxx

Nina 💎

Hey Diana! Just wanted to let you know I’ve received the ring! It’s absolutely gorgeous - Thank you so so much for everything

Kristi ✨

I absolutely recommend luxe by west for your next diamond ring purchase! Best customer service ever with Diana making sure everything was perfect! I am so very very happy with my new stunning oval 3ct in platinum, which Diana recommended…. Don’t hesitate to buy from Diana as quality and service are impeccable! My ring arrived quickly and beautifully packaged too. Will be purchasing more rings from her in the future! Thank you so much Diana.

Nance 💐

The diamond is incredible !!!
Lights were on in various directions allowing it to glisten even more brilliantly xx
I am so very happy. Thank you xx

RENEE ✨

I am in love with my new ring that I had made! It’s so beautiful and loved I could customise the band and made it 1.8mm.Diana was so lovely and helpful and quick to reply. She made buying this ring such a great experience and could not recommend Luxe by West enough!

Melissa 💎

I am absolutely in love with my ring. Thank you so much Diana for your incredible customer service and for making us feel so comfortable with our choice of diamond.Highly recommend Diana. You won’t be disappointed. Melissa

Kimberley 💍

Diana was very helpful with any questions and in sharing her expertise on the design and diamond choice. I was blown away by how gorgeous the ring is and I couldn’t be happier. Arrived in a lovely box with chocolates which was such a lovely touch. So highly recommended 

Sophie 💍

Diana, thankyou so much for making me the ring literally of my dreams.
Your quality is unmatched!
Your prompt responses are also greatly appreciated.
The sparkle is literally blinding.
I’m excited to ordered Somthing else in the future!
Thankyou ✨✨

Dani 💎

Thank you Diana for creating the most breathtaking ring for me. She is more stunningly gorgeous than the photo here. From my first enquiry to the delivery Diana was truely first class and amazing. Always in the other end of the phone to answer my questions. Being in Sydney I was a little worried but honestly the service was faultless. I even received yummy Haigh’s chocolates and a personal thank you note from Diana. Shipping was tracked and super quick too. I’m recommending Diana to family and friends. ❤️

Karen 💐

I decided to upgrade my ring for our 10th wedding anniversary. It arrived and I cannot stop staring at it! So beautiful and so well made, even the claws are gorgeous. My stone was upgraded at no extra cost due to a mix up during online purchase…. bonus!
Very happy and also very happy with the customer service and price. One satisfied customer.

Naomi 🌟

Luxe did the most amazing job with my custom order. After talking with Di, we played with some colours & styles to design something that is uniquely me & means a lot to me.Di’s service was amazing, from consultation to communication… but the delivery… done in person with flowers and chocolates!! Haha people around thought we were on a date or celebrating a special occasion!I would totally recommend Luxe, not just for quality & price, but for the whole Luxe experience!

Adele 💐

Wonderful! I had a great experience with Diana, who provided a timely and customer centred experience. The ring is just beautiful - exactly what I was hoping for. I created a custom piece with her assistance, and it was a seamless process. Highly recommend!

Bev ✨

Thank you, Diana, for the most beautiful ring! I couldn't imagine it would turn out to be so perfect for me! Matches the flowers, too! Xx

Jules 💐

Can I get an “OH YEA”!!! Wow!! So here’s a little story! My husband and I got married 20 years ago and were on the bones of our butts! So we went without buying ourselves wedding/engagement rings! We said when we got in front we would! lol well then IVF, kids, school and life we didn’t! Until today when our fabulous rings arrived hand delivered from @luxebywest Diana xx talk about being blown away! Absolutely magnificent service! My Billie 2carat and diamond wedder is everything and more that I had hoped for. My husband had even organised with Di to have my ring engraved this has been truly wonderful. Thank you so very much x I will be back for more exquisiteness

SAM 🥰

This was what I call a life purchase so the deliberation on deciding was lengthy and the choices were plenty. The service Di gave was above and beyond, with absolute care and understanding - including meeting me a 2nd time so she could check the sizing and then communication right through to my ring arriving at my door. I am in absolute love! Thank you Luxe by West, I will be back.

Carly 🌟

I had an incredible experience selecting my stunning new rings. Diana, was exceptional!! Her knowledge, patience, and attention to detail made the process enjoyable and stress-free. The rings are breathtaking, and I couldn't be happier. Highly recommend Luxe by West 🌟🌟🌟🌟🌟

Lucrezia ❤️

Diana's service was truely exceptional and I am absolutely IN LOVE with my custom-made ring Diana was able to replicate a ring I had and the final product exceeded my expectations! She was professional, reliable and readily available to answer any questions. Diana really made this experience special by personally delivering my new ring to me. Keep up the amazing work - I will be recommending Luxe by West to all my friends & family ✨✨✨

AMY 💍

I'm Obsessed!!! Love it so much
You’re the best, It’s literally so gorgeous

Jen 💐

I'd been coveting Diana's creations for a while and I'm overjoyed that my new ring Iris is every bit as beautiful in real life as it appeared online. Photos actually don't do it justice...the opal has a life of its own, throwing deep green, navy and purple hues depending on what I'm wearing and my surroundings. With the amethyst and green sapphire it is the perfect setting. I can't stop looking at it and I feel very lucky to have discovered Luxe by West. Also, best customer service I have ever encountered...I ordered on the weekend, was delivered by midday Tuesday beautifully packaged up with a hand written thank you card and delicious treats!!! Diana is a delight to deal with Thanks again Di

RACHEL💎

An absolutely exquisite piece of jewellery that I will cherish forever. Amazing customer service, supporting local, a business that is giving back, Australian made and sourced.. so happy!

Thank you Luxe By West

WIESIA ✨

I can't even begin to tell you how thrilled I am with how it turned out! Diana worked her magic to create the ring I've always dreamed of, and now it's one of her go-to designs!

So proud of my girl. Love you loads, Diana xoxo, Mum