Penelope – Gemstone Ring (made to order)

Where possible, if you are based in Adelaide I would love to personally hand deliver your item and say a big thank you. If you would prefer contactless delivery that's ok too and your order will be sent and insured with Australia Post or DHL.

Please let me know in the order notes or via email at hello@luxebywest.com.au or via text on 0402 204 669 if you have a preferred delivery method.

Luxe by West is excited to provide complimentary worldwide shipping on all purchases, complete with full insurance coverage and requiring a signature upon delivery. We partner with trusted carriers such as DHL or Australia Post will email you a shipping confirmation along with tracking details once your order is dispatched.

As a gentle reminder, you are accountable for any import duties, customs fees, or local sales taxes applicable in your country.

Please refer to the full shipping policy here

Please allow 4-6 weeks for production.

Our made-to-order gemstone range is crafted by our South Australian supplier, who operates two state-of-the-art facilities: one in Adelaide, South Australia, and it's newest facility in Bangkok, Thailand. Both factories are 100% Australian-owned and operated, ensuring the highest standards of quality and design.

Because our made-to-order pieces are uniquely crafted to your exact design, size, and metal specifications, we are unable to offer changes, cancellations, or refunds once an order is placed. This ensures that each creation is truly personalised and made just for you.